Payment FAQ

Payment questions

Checkout is simple and secure. We currently accept debit and credit card payments, Apple Pay, Google Pay, and direct Bitcoin payment where available.

Which payment methods do you accept?
+
−

We accept debit cards, credit cards, Apple Pay, Google Pay, and direct Bitcoin payment where available at checkout.

Is card payment secure?
+
−

Yes. Card and wallet payments are processed securely through our payment provider. We do not store your full card details on our website.

Can I pay with Bitcoin?
+
−

Yes. If you choose Bitcoin payment, please follow the instructions shown at checkout and send the exact amount requested. Your order will be processed once the payment is received.

What currency are prices shown in?
+
−

Prices are shown in USD unless stated otherwise. If your card uses another currency, your bank or card provider may convert the payment automatically.

What happens after I complete payment?
+
−

After successful payment, your order will be received and processed as normal.

You will also receive an order confirmation email with your order details.

What should I do if my payment fails?
+
−

If your payment does not go through, please try again using the same payment method or choose another available option at checkout.

If you are still having trouble, contact us with your order number or the email address used at checkout and we will help you complete the order.

Order Resources

Review shipping information, the peptide buying guide, research supply information, or contact support if you need help with an order.